Client Services

FAHASS provides services to HIV-positive clients in the region based on the simple idea that when patients stay in care, they get the services that they need, leading to healthier people and a stronger community. Because each person's needs are unique, FAHASS provides a variety of services to ensure that everyone has the ability and resources to maintain their treatment. Currently, FAHASS offers the following services to clients, either directly or through its network of quality service providers:


Medical Case Management
Outpatient Ambulatory Health Services
Substance Abuse Services
Bilingual Case Management Services

Medications Assistance
Oral Health Care
Mental Health Services
Health Insurance Premium & Copay Assistance

Emergency Food Assistance
Medical Transportation Services
Support Group Services

Housing Assistance

Medical Case Management

Medical case management is a process where a client's needs are met through coordination of medical and support services. The purpose of medical case management is to ensure that progress toward the client's health-related goals is possible. Every client will be assigned a Medical case manager after their intake. The medical case manager is the person to contact for all services. If the case manager cannot provide the service directly to meet the client's specific need, they will provide a referral to someone or an organization that can. The medical case manager monitors the client's health care to ensure progress toward the client's health goals. The client and case manager relationship is a partnership to maintain a healthy, active, and fulfilling life for the client. Spanish-language case management services are available.

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Mental Health

FAHASS provides counseling services to HIV-positive clients. Specific counseling services that are offered are: individual, couples, and family counseling. The counselor at FAHASS specializes in HIV specific issues, depression, anxiety, self-esteem, grief and loss, relationship and family issues, as well as, LGBTQ (lesbian/gay/bisexual/transgender/questioning) issues.

Counseling provides a safe, non-judgmental and confidential place to discuss your concerns with a skilled professional.  Some common objectives of counseling are to:

  • Reduce stress and anxiety
  • Improve mood
  • Increase self esteem
  • Improve relationships
  • Improve overall health of mind, body, and spirit
  • Engage in self discovery and self acceptance
  • Explore difficult emotions and experiences
  • Set new goals
  • Become more empowered as an individual
  • Develop new ways of thinking about and responding to life’s challenges

If you are interested in meeting with the counselor you are welcome to discuss your counseling needs with your case manager and they will provide you with a referral.

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Medical Transportation

FAHASS provides transportation assistance for HIV-related medical appointments to ensure that clients are able to maintain their medical treatment goals. The following are examples of eligible medical appointments:

  • Appointments to have Labs drawn
  • Specialty and primary medical care appointments
  • Meeting with your case manager
  • Mental health services
  • Dental services
  • Substance abuse treatment

Clients must contact their medical case manager when with a transportation need. Once the appointment has been validated and the need for transportation has been established, the case manager will work with the client to select the best method for reaching the appointment.

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Housing Assistance

FAHASS is currently funded to provide housing assistance in the rural areas surrounding Fredericksburg. Only clients living in the counties listed below are eligible to receive assistance with rent, utilities, mortgage, deposit, and/or rental application fees. Clients requesting assistance should talk to their medical case manager for a referral to the housing case manager.

  • City of Fredericksburg
  • Culpeper County
  • Fauquier County
  • King George County
  • Madison County
  • Orange County
  • Rappahannock County
  • Spotsylvania County
  • Stafford County
  • Westmoreland County



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Support Groups

The support groups are made up of individuals who are going through or who have gone though similar life circumstances. These groups provide support around what you may be going through and help you from feeling alone.  Support groups at FAHASS meet weekly.  If you are interested in joining please contact your case manager and check out the list of events on our homepage.

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